A maker cannot create or manually award a verified-buyer badge.
SHOPPER ACCOUNT · v0.8.5 FOUNDATION
Verified Purchase Reviews
Useful feedback starts with a real ClaraWide purchase. Review access follows the purchased item, waits for the qualifying delivery or pickup milestone, and keeps product feedback separate from the shop experience.
Five factors. One transparent score.Quality · As Described · Packaging · Communication · FulfillmentThe overall score is the equal average of the five answers—not a separate mystery rating.
VERIFIED PURCHASEThe badge comes from the order ledger
FIVE-FACTOR SCOREShoppers can see what drove the rating
Category scores stay visible instead of hiding everything behind one number.
CASE-AWAREActive order problems stay in Resolution
Review access can wait while a live return or claim is still being handled.
NO SELLER VETOMakers can reply or report—not erase criticism
Negative feedback alone is never a policy violation.
REVIEW ELIGIBILITY
Choose a purchased item
Each review stays tied to a verified maker-order item.
FIVE-FACTOR SURVEY
✓ Verified-purchase flowChoose an item
Order verification loads here.
Why this status?
MY REVIEW HISTORY
Your feedback stays connected to the purchase.
Production will show published, edited, removed-by-you, and moderation states with an audit trail.
FAIR REVIEW RULES
Useful criticism is part of marketplace trust.
ClaraWide should protect shoppers from retaliation and makers from abuse without turning moderation into a popularity contest.