Illegal or stolen goods
Items whose sale, possession, manufacture, or shipment is unlawful; stolen property; or goods offered with a knowingly false ownership history.
MARKETPLACE SAFETY · ITEM ELIGIBILITY
Handmade and independent does not mean anything can be sold.
ClaraWide is built for makers, but the marketplace still needs clear product-safety boundaries. Some items are prohibited outright. Others may be allowed only when the maker can meet the applicable safety, labeling, shipping, age, or regulatory requirements.
Ordinary handmade products are the point.
ClaraWide is not trying to turn every candle, shirt, coffee bag, tumbler, toy, soap, sign, or piece of artwork into a compliance nightmare. The policy focuses on products that are illegal, dangerous, deceptive, regulated, recalled, or otherwise inappropriate for the marketplace.
Products that ClaraWide should not host at launch.
These categories are written broadly on purpose. Production enforcement must still consider context and the actual item instead of banning harmless words or artwork just because a keyword appears.
Counterfeit or deceptive goods
Fake branded goods, unauthorized replicas represented as genuine, falsified certifications, or products designed to mislead shoppers about origin or authenticity.
Weapons, explosives, and weapon-specific parts
Firearms, ammunition, explosives, destructive devices, and items primarily designed as regulated weapons or weapon components are not supported in the launch marketplace.
Controlled drugs and regulated intoxicants
Controlled substances, illegal drugs, intoxicating cannabis/THC products, nicotine products, and similar regulated consumables are not supported at launch.
Dangerous chemicals, poisons, or hazardous materials
Products whose ordinary sale or shipping creates an unreasonable poisoning, explosive, corrosive, radioactive, toxic, or similarly hazardous risk.
Recalled or known unsafe products
Products subject to an active safety recall, products known by the seller to be dangerously defective, or items intentionally sold after a safety authority has directed removal.
Human exploitation or non-consensual sexual material
Sexual exploitation, sexual content involving minors, non-consensual intimate imagery, trafficking-related goods/services, or content that facilitates abuse.
Hate or extremist merchandise
Items whose primary purpose is to praise, fundraise for, recruit for, or materially promote violent extremist or hate-based organizations or ideologies.
Wildlife or environmental contraband
Illegal wildlife products, protected-species goods, unlawfully harvested materials, or other items whose sale violates wildlife/environmental protections.
Private personal data or access credentials
Stolen account credentials, identity documents offered for misuse, doxxing packages, private databases, or other personal information sold without lawful authority.
Context matters.
A coffee mug with a cannabis leaf illustration is not the same thing as selling THC. A kitchen knife or ordinary craft tool is not automatically treated as a prohibited weapon. A historical documentary item is not automatically extremist propaganda. ClaraWide should evaluate what the item actually is, how it is marketed, and what purpose it serves.
Some handmade categories need more than a pretty listing.
These categories are not automatically prohibited. Makers remain responsible for meeting applicable product, labeling, licensing, shipping, safety, age, and jurisdiction requirements.
Small-batch foods, coffee, baked goods, pantry products, and similar items may require ingredient/allergen information, food-business compliance, safe packaging, and jurisdiction-specific production rules.
Launch treatment: allowed category with compliance responsibility.Ingredient disclosure, claims, labeling, cosmetic/drug classification, and safe-use considerations can change depending on what a maker says the product does.
Launch treatment: allowed category with compliance responsibility.Fire-safety warnings, container suitability, fragrance/material safety, and accurate use instructions matter even when the item is handmade.
Launch treatment: allowed category with product-safety expectations.Children's products can carry additional design, testing, labeling, choking, material, age-grading, and tracking requirements.
Launch treatment: allowed only when the maker can meet applicable requirements.Pet treats, ingestible items, health claims, collars/restraints, and safety-critical pet products may require additional compliance or category-specific limits.
Launch treatment: product-dependent review.Shipping restrictions, invasive-species rules, agricultural controls, protected materials, and destination restrictions may apply.
Launch treatment: future category rules needed before broad enablement.A handmade product does not become a medicine because a listing says it treats, cures, prevents, or diagnoses a condition. Claims can change the regulatory status of an otherwise ordinary product.
Launch treatment: unsupported medical claims can trigger listing review/removal.Products that legally require age gating, specialized shipping, or identity checks need dedicated marketplace infrastructure before ClaraWide can safely support them.
Launch treatment: not enabled unless ClaraWide creates a specific approved program.ClaraWide should know what the maker actually contributes.
The platform can support different kinds of legitimate maker work without letting mass-produced goods masquerade as handmade originals.
Items physically made, assembled, crafted, printed, poured, baked, sewn, carved, built, or otherwise produced by the maker or the maker's disclosed small production team.
Original designs may be produced with legitimate production partners when the maker's creative contribution and production relationship are represented accurately.
If ClaraWide later supports maker supplies or components, those listings should be categorized honestly rather than presented as finished handmade goods created by the seller.
Buying generic finished goods from a mass marketplace and relisting them as personally handmade undermines the marketplace and can lead to listing/shop action.
Do not use images or language that materially misrepresent size, material, origin, personalization, condition, maker contribution, or what the shopper will receive.
Makers are responsible for having the rights or permission needed to sell their designs, branding, images, and products. ClaraWide's separate IP process handles reports and responses.
Open Intellectual Property & Rights Center →A suspicious listing should be reviewed—not declared guilty by whoever clicks Report first.
Report the listing or shop
The report should identify the specific listing and policy concern instead of forcing a shopper to investigate the seller themselves.
Preserve the relevant listing record
ClaraWide should retain the listing version, images, category, seller account, report reason, and relevant transaction/safety context for review.
Risk-based action
Clearly dangerous or illegal items can be hidden immediately while reviewed. Ambiguous policy questions may be held for review without automatically punishing the maker.
Maker response
The maker should be able to provide clarification, compliance documentation where appropriate, or explain why the automated/report decision was wrong.
Decision & appeal
Outcomes should be documented as approved, restricted, removed, upheld, or overturned. An overturned automated decision should not remain as a policy strike.
We should explain the policy category without teaching evasion.
ClaraWide can tell a maker that a listing was removed because it appears to be a prohibited weapon, unsafe recalled product, outside regulatory scope, counterfeit, etc. It should not publish detection thresholds or instructions for disguising the same product to bypass review.